Cultivating Customer-Centricity: Strategies for Implementing a Customer-Centric Culture Across the Entire Organization
Schlüsselwörter
client,
sharpened,
culture,
satisfaction,
employee,
engagement,
loyalty,
business,
strategy,
approach,
company,
value,
life events,
need,
service,
corporate,
client,
human relationships,
staff,
training,
retention,
feedback,
workplace,
excellence,
organisation,
expectation,
management,
leadership,
development,
internal,
communication,
journey,
mapping
Deutsch
