Customer Experience Evaluation with Low Feedback: Selecting Negative Emotion on Digital Interface for Service Satisfaction Assessment and User Opinion
Schlüsselwörter
client,
life events,
evaluation,
negative,
emotion,
digital,
interface,
service,
satisfaction,
assessment,
user,
opinion,
rating,
scale,
feedback,
collection,
emotional,
response,
analysis,
business,
improvement,
technology,
online,
survey,
review,
choice,
touch,
screen,
communication,
cyberspace,
marketing,
performance,
quality,
result,
report,
strategy,
plan,
goal,
target,
achievement,
success,
growth,
development,
progress,
solution,
management,
support
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